Returns & Exchanges

At Nurri, we stand behind the quality of our products; if you are not completely satisfied with your purchase, you can request a return or exchange within 30 days of delivery. Due to the perishable nature of our food items, we ensure a streamlined process to handle your concerns quickly and safely.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and a brief explanation of why the product didn't meet your expectations.

• 2.
  Quality Review

  Our team will review your request within 48 hours; for damaged items, please include a photo of the packaging and product labels for faster processing.

• 3.
  Package Your Return

  If a return is required, place the items in their original packaging and use the prepaid shipping label provided by our support team.

• 4.
  Receive Refund or Credit

  Once your return is received at our warehouse, we will issue a full refund to your original payment method or provide store credit within 5-7 business days.